Team members

You can give teammates and clients their own login to your workspace. Each person has one role, which decides what they can see and do.

Roles

Role	What they can do
Owner	Everything. The person who created the workspace. There is one owner, and the role cannot be given or taken away.
Super admin	Manage every website, server and user in the workspace, plus billing, activity and support. Only the owner can invite or change super admins.
Collaborator	Full access to the websites you choose, including their files, code, database password and WordPress admin.

Collaborators cannot delete websites, restore or delete backups, or change a website’s domain. They do not see billing, servers, other websites, users, activity or support.

Invite someone

1. Open Users in the sidebar.
2. Click Invite user.
3. Enter their First name, Last name and Email address.
4. Choose a role. Only the owner sees Super admin.
5. For a Collaborator, tick every website they can manage under Website access.
6. Click Create invitation.

Netkeel emails the invitation when it can, and always shows you a private link you can copy and send yourself. The link works for 7 days.

Pending invitations

Invitations that have not been accepted yet are listed under Pending invitations, with their expiry date.

• Click the new-link icon to create a fresh link, for example if the first one was lost. The new link cancels the old one.
• Click the cross to cancel an invitation. The link stops working, and you can invite the person again later.

Change someone’s access

1. On Users, click the pencil icon next to the person.
2. Choose a different role, or change the websites a collaborator can manage.
3. Click Save access.

The owner can change anyone except themselves. Super admins can change collaborators.

Sign someone out

Click the sign-out icon next to a person and confirm Sign out everywhere. They are signed out on every device and must sign in again. Their access does not change.

Remove someone

1. Click the bin icon next to the person.
2. Confirm Remove user.

Their account is deleted and they are signed out immediately. They lose access to the workspace and every website in it. The websites themselves are not affected.

Filter the list

Use the role filter to show All roles, Super admins or Collaborators. The table shows each person’s role, which websites they can reach and when they last signed in.